Privacy Policy for M&H RV Rentals & Service

Effective Date: June 23, 2026

At M&H RV Rentals & Service (“M&H RV,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through SMS text messaging.

Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Mailing address
• Driver’s license information (when required for rentals)
• Payment and billing information
• Rental and service appointment details

Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

How We Use Your Information

We use the information we collect to:

• Process RV rental reservations and service appointments
• Communicate regarding bookings, rentals, repairs, and customer support
• Send appointment reminders and service updates
• Process payments and invoices
• Improve our website and services
• Comply with legal obligations
• Send promotional and marketing communications when consent has been provided

SMS Messaging Policy

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from M&H RV Rentals & Service.

These messages may include:

• Reservation confirmations
• Appointment reminders
• Service updates
• Delivery and pickup coordination
• Customer support communications
• Promotional offers and marketing messages (if consent has been provided)

Message Frequency

Message frequency may vary depending on your interactions with our business.

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:
STOP

After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Help Instructions

For assistance, reply:
HELP

Or contact us directly at:

• Phone: (937) 554-8547
• Website: www.mhrvrentals.com

SMS Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors providing support services, such as customer service or messaging platforms, is permitted solely to support business operations. Text messaging originator opt-in data and consent information will not be shared with any third parties.

Information Sharing

We do not sell your personal information.

We may share information with:

• Payment processors
• Insurance providers when necessary
• Service providers who assist with business operations
• Government agencies when required by law
• Legal authorities to protect our rights or comply with legal obligations

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance our services. You may adjust your browser settings to disable cookies, though some website features may not function properly.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Accessing your personal information
• Correcting inaccurate information
• Requesting deletion of your information
• Withdrawing consent for marketing communications

To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

M&H RV Rentals & Service
Phone: (937) 554-8547
Website:  www.mhrvrentals.com⁠

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.

SMS Consent Statement:
“By providing your phone number and opting in, you agree to receive recurring automated and non-automated text messages from M&H RV Rentals & Service regarding reservations, service appointments, updates, and promotions. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.”